Terms of Service

Agreeing to These Terms

By using Petmoria, you agree to these terms. If you do not agree, please do not use the site.

You must be at least 18 years old to make a purchase, or have permission from a parent or guardian.

What Petmoria Is

Petmoria is a digital mural and tribute page platform where you can:

• Purchase space to celebrate your pet, whether living or passed
• Upload a photo and share your pet's story
• Get a permanent tribute page for your pet with a unique shareable URL
• Add gallery photos, post life updates, and receive guestbook messages
• Join a community of pet lovers around the world
• Support animal welfare charities through your purchase

Your celebration remains on the mural and your tribute page remains accessible permanently, as long as Petmoria is operational and these terms are followed.

Content Guidelines

When you upload content such as photos or stories, you confirm that:

• You own the content or have permission to use it
• The content genuinely represents a pet
• It does not infringe on anyone else's rights
• It is appropriate for all ages

Owner editing: You can edit your pet's story, change the tribute page template, upload gallery photos, and post updates by verifying your email on your pet's tribute page. You are responsible for ensuring any content you add through self-service editing also follows these guidelines.

Community contributions: Visitors may leave guestbook messages on tribute pages. Guestbook messages, gallery photos, pet updates, and any other user-generated content are subject to the same content guidelines. Petmoria reserves the right to remove any user-generated content at any time, for any reason, at our sole discretion and without notice.

We reserve the right to remove any content that violates these guidelines. If content is removed due to a policy violation, refunds are handled according to our Refund Policy.

Payments & Pricing

All prices are displayed in USD. When you make a purchase:

• Payment is processed securely through Stripe
• Your space on the mural is reserved immediately
• A portion of your purchase is donated to animal welfare charities
• Your price is locked in at checkout, even if pricing changes later

For information about refunds, please see our Refund Policy.

Charity Donations

We donate a portion of every purchase to animal welfare organizations:

• Pet celebrations: 25% of your purchase is donated
• Partners: Charitable contributions are defined per partnership agreement

During checkout, you may select a preferred charity partner or allow us to distribute funds across our partner organizations. Our partners include Global Strays, Humane Society International, and FOUR PAWS. Learn more on our About page.

Your Content & Our Rights

You retain ownership of your content. Any photos or stories you upload remain yours.

By uploading content to Petmoria, you grant us a non-exclusive, worldwide, royalty-free license to:

• Display your content on the Petmoria mural, website, and related pages
• Include it in features such as the gallery, world map, and homepage highlights
• Share it on our social media accounts (Instagram, Facebook, X/Twitter, etc.)
• Use it in promotional and marketing materials related to Petmoria
• Feature your pet in newsletters, blog posts, or press materials

We will always use your content respectfully and in the spirit of celebrating pets. We will not sell your content to third parties or use it for purposes unrelated to Petmoria.

Limitation of Liability

Petmoria is provided on an "as is" basis. While we strive to maintain a reliable and high-quality platform, we cannot guarantee uninterrupted access or error-free operation.

• Petmoria is not liable for any indirect, incidental, or consequential damages arising from your use of the platform
• We are not responsible for content submitted by other users
• If an issue arises with your submission, we will work with you in good faith to resolve it

Termination

Petmoria reserves the right, at our sole discretion and without prior notice, to:

• Remove, edit, or disable any content (including pet celebrations, guestbook messages, gallery photos, pet updates, stories, and any other user-generated content)
• Suspend or terminate access to the platform
• Remove a pet celebration from the mural entirely

We may take these actions if:

• You violate these terms or content guidelines
• You upload inappropriate, harmful, or misleading content
• You attempt to abuse, disrupt, or compromise the platform
• Your conduct is harmful to the Petmoria community
• We determine, in our sole judgment, that removal is necessary to protect the platform, its users, or its mission

We prefer to resolve issues through communication whenever possible. However, Petmoria is under no obligation to provide advance notice or explanation for content removal decisions. Content removed for violations of these terms is not eligible for a refund.

Changes to These Terms

We may update these terms from time to time. Significant changes will be communicated through a notice on the website. Continued use of Petmoria after changes are posted constitutes acceptance of the revised terms.

For material changes that affect existing purchases, we will make reasonable efforts to notify affected users by email.

Resolving Disputes

If a dispute arises, we encourage direct communication first. Our goal is always to resolve concerns thoughtfully and fairly.

These terms are governed by the laws of the United States.